Hot, humid summers
High summer humidity is hard on any wood product. Keep cabinets in a closed, air-conditioned space until install, and run the HVAC before the cabinets go in.
Cabinet delivery
ECG handles cabinet delivery to your jobsite, warehouse or showroom in 1–5 days, from Charlotte, NC to 31 states and Washington, DC, with freight confirmed in your quote.

At a glance
The same terms apply in every area we serve.
| Topic | What to expect |
|---|---|
| Delivery time | 1–5 days from order |
| Destinations | Jobsite, warehouse or showroom |
| Freight | Confirmed in your quote with stock and pricing |
| Formats | RTA (flat-packed) or assembled |
| Minimum order | None |
| Installation | Not included; ECG does not install |
How it works
One quote covers cabinets, stock and freight.
Layout or SKU list, finish, format and the delivery address.
Stock, pricing and freight confirmed within 1 business day.
We schedule the delivery to fit your project.
Delivered in 1–5 days. Check every box on arrival.
Receiving
Cabinet wood is dried before it is milled (wood drying brings it to a stable moisture level), and a damp garage can undo that, which is why storage matters as much as the delivery itself.
A five-minute check at the truck protects you, because the ECG warranty does not cover damage from transportation, handling or storage.

Storage
The warranty requires year-round climate control. Here is what that means in each climate we deliver to.
High summer humidity is hard on any wood product. Keep cabinets in a closed, air-conditioned space until install, and run the HVAC before the cabinets go in.
Winter heating dries the air indoors. Store cabinets inside a heated building, never in a garage or trailer, and let them adjust to the room before install.
Dry air and large day-to-night swings stress wood. Store cabinets indoors at room temperature and keep the home climate-controlled once they are in.
Seasonal swings in humidity move wood. Store cabinets indoors and keep the home climate-controlled year-round after install.
Where we deliver
Charlotte, NC is home base. These are the regions we deliver to.
11 areas, including Connecticut, Maryland, Massachusetts.
See North and Northeast areas11 areas, including Colorado, Illinois, Indiana.
See Midwest and Mountain West areasChoose how the cabinets arrive: flat-packed RTA cabinets save truck space, assembled cabinets save install time, and door samples confirm the finish first.
FAQ
Orders are delivered in 1–5 days to your business or jobsite, across every area we serve.
To a jobsite, a warehouse or a showroom. We deliver from Charlotte, NC to 31 states and Washington, DC, and to other locations on request.
Will-call pickup is available at the ECG warehouse in Charlotte, NC, Mon–Fri, 8am–4:30pm. We share the pickup details when your order is ready.
Freight is confirmed with your quote, together with stock and pricing, so you know the full cost before you order.
Note the damage on the delivery receipt, take photos and call us. Our warranty does not cover transportation damage, so reporting at delivery matters.
ECG Shaker cabinets are in stock in Charlotte, NC: quotes come back within 1 business day and orders are delivered in 1–5 days, compared with the several weeks that made-to-order lines usually take.
Every ECG cabinet ships from stock in Charlotte, NC. Outside the Charlotte metro, delivery to the 31 states and Washington, DC that ECG serves still takes 1–5 days.
Guides
Practical answers from the ECG blog on this topic.

Cabinet Ordering and Delivery Guides
Count, look, photograph, note it on the receipt. The five-minute check your crew should run on every cabinet delivery.
Read the guide
Cabinet Guides for Dealers and Builders
A week-by-week plan for ordering and receiving cabinets on new homes, with a 1–5 day delivery window.
Read the guideSizes, SKUs, ordering, delivery and care, for the trade.
Browse all cabinet guidesCabinet delivery
Tell us the delivery state and where the cabinets go.